Recall Details For: 2019 JEEP GRAND CHEROKEE
NHTSA CAMPAIGN NUMBER - 20V191000
- RUNNING SEQUENCE NUMBER: 150392
- NHTSA CAMPAIGN NUMBER:20V191000
- VEHICLE/EQUIPMENT MAKE: JEEP
- VEHICLE/EQUIPMENT MODEL: GRAND CHEROKEE
- MODEL YEAR: 2019
- MFR CAMPAIGN NUMBER : W30-W37
- COMPONENT DESCRIPTION: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: Chrysler (FCA US LLC)
- BEGIN DATE OF MANUFACTURING:
- END DATE OF MANUFACTURING:
- VEHICLE, EQUIPMENT OR TIRE REPORT: V
- POTENTIAL NUMBER OF UNITS AFFECTED: 319610
- DATE OWNER NOTIFIED BY MFR: 20200427
- RECALL INITIATOR (MFR/OVSC/ODI): MFR
- MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Chrysler (FCA US, LLC)
- REPORT RECEIVED DATE: 20200402
- RECORD CREATION DATE: 20200402
- REGULATION PART NUMBER:
- FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER: 111
DEFECT SUMMARY: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
CONSEQUENCE SUMMARY: The lingering rearview image can distract the driver, increasing the risk of a crash.
CORRECTIVE SUMMARY: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
RECALL NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
UNIQUE COMPONENT NUMBER: 000102452003961719000001568
